Life & Technology

Windows 10 is Stuck on Creators Update – Potential Reasons and Fixes


The Creators Updates for Windows 10 were released back in April, but they’re not yet available via Windows updates but only via ISO. You have to use the media creation tool to download the Windows 10 Creators Update ISO. In case you are trying to install the Creators updates manually using the ISO image, you will probably fail as most users who did the same thing reported that updates stopped at 40%.

Reasons for the stuck update process

The reasons may vary, and they include the following: it can be your USB devices, hardware drivers, additional HDDs or third-party apps. The hardware configuration of every device varies, so it’s hard to say which is the exact cause of the update getting stuck at 40%.

Solutions for the issue

  1. You have to check whether your system has KB4013214 update.
  • Open the Settings app.
  • Select Updates & Security.
  • Select Update history from under Windows Update.
  • After you will see a list of updates make sure that you have the KB4013214 update in that list. If it’s not there, download and install it.
  1. Disconnect USB devices that are not vital

USB devices may cause issues in Windows update processes for a long time, and things haven’t changed. You are advised to remove all USB devices including portable hard drives, card readers, and other ones that are connected to your system running Windows 10 and wait for the update process to resume. You should also remove any gaming keyboards.

  1. Remove third-party antivirus programs
  • Open the Start menu.
  • Click on Settings.
  • Click System on the Settings Menu.
  • Select Apps & Features from the left pane.
  • Choose the antivirus program you want to uninstall.
  • Click the Uninstall button.
  • Click the Uninstall pop-up button to confirm.
  1. Remove the graphic drivers
  • Click on the Start menu
  • Type Device Manager in search box and press Enter
  • Locate Display Adapters and expand it
  • Select the display driver you want to remove and right-click on it
  • Select Uninstall from the menu.
  • Click OK when you see the Device Manager to confirm the removal and then reboot Windows.
  1. Go back to the previous Windows 10 build that you were using
  • At the login screen hold the Shift key and click on the Power icon on the lower right corner. While still holding Shift, choose Restart.
  • After the system boots into the Advanced Mode, go to Troubleshoot and select Advanced Options and then choose Go back to the previous build.
  • When you are asked to choose your user account, click on the User Account key in your password and select Continue. Then select the Go back to previous build option again.

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