Life & Technology

Google Play Store Fixing Error Code 0 which prevents users from downloading or updating apps


You might be one of the many users who has lately been complaining about an issue that keeps popping up in Google Play Store. The problem involves the download or the update of the apps from the Play Store as both these processes trigger the following annoying message: “The app can’t be downloaded. Try again, and if the problem continues, get help troubleshooting (Error code: 0)”.

Previous issues with Google Play Store were able to be fixed by simply clearing Cache and Data, but you can’t-do the same thing now because it turns out to be useless.

The issue is independent of the Cache this time

The problem has now another source. The latest version of the Google Play Store checks for file system permissions. It seems that the source of Error Code 0 lies in an installed SuperSU app or in a custom recovery TWRP that set wrong file permissions for the Google Play Store. Fixing the issue requires you to grant permission to Google Play Store and its services.

Setting permission for Google Play Store

  • Follow this path: Settings – Applications – All.
  • Find Play Store and go to App permissions.
  • Switch all available positions.

Setting permissions for Google Play Services

  • Follow this path: Settings – Applications – All.
  • Find Google Play services and select App permissions.
  • Switch all available positions.

Setting permissions with Android Debug Bridge

In case the two solutions we have presented above fail, you will have to set the file permissions with Android Debug Bridge.

  • You have to restart your phone in Recovery mode by holding down the Power and the Volume + buttons at the same time.
  • Connect the Android device to your PC via the USB cable.
  • Open Command Windows and type the command below; submit the commands by pressing Enter.

adb shell

chown -R media_rw:media_rw /data/media/

find /data/media/ -type d -exec chmod 775 {} ‘;’

find /data/media/ -type f -exec chmod 664 {} ‘;’4)

Restart your device and you’ll be good to go.

  1. Dumont Wang says

    Help! after typing the command, my phone wont restart!!!

  2. kgs says

    Not working for me. I am getting > /system/bin/sh: syntax error: ‘(‘ unexpected on the last command

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